Alto Global Processing: Staples Velocity Lab – Ideation to Innovation at Warp Speed By D.J. Murphy, Editor-in-Chief, CardNotPresent.com

Source http://cardnotpresent.com/ Article by: D.J. Murphy, Editor-in-Chief, CardNotPresent.com

You may not know it, but Staples, the big-box office-supplies chain that introduced us to the “easy button,” is an e-commerce juggernaut. In fact, the company ranked second on the most recent Internet Retailer list of the top 500 U.S. e-commerce retailers, trailing only Amazon.com in online sales. But, as focused as Staples is on reaching customers through the online channel, e-commerce sales still only account for 40 percent of its total sales revenue. That relative balance means the company believes it is uniquely positioned to understand and leverage all of its assets—technological and traditional—in omnichannel efforts that are beginning to define retailing.

To that end, Staples, in December of 2012, officially announced the opening of a facility in Cambridge, Mass. in which it could gather the heads of all the various departments responsible for its e-commerce and mobile initiatives. They all would reside at a hub, located within several thousand yards of much of the finest young IT talent outside of Silicon Valley, where close collaboration would accelerate the pace of innovation the company could bring to the most advanced shopping experience.

Staples scouted various locations for what it dubbed its Velocity Lab including San Francisco, Chicago, Toronto and Amsterdam. But, the tech talent pouring out of MIT and Harvard, the proximity to many of their tech partners—like Akamai and Endeca—and the proximity to the company’s suburban Boston headquarters made Cambridge the best spot for the Lab to set up shop.

Staples recognized the pace the industry is changing and the pace we need to keep up with it. Mobile is changing fundamentally how we live our lives,” says Prat Vemana, director of the Velocity Lab and general mobile strategy at Staples. “That gave us the recognition that we need that kind of skill set more. We need people who can think rapidly and move fast.”

Vemana says Staples envisions the facility as an incubator where the company can leverage its incredible strength in e-commerce and traditional retailing and marry it with the tremendous potential mobile has to change the shopping experience for its customers—and to do it quickly.

He notes that Staples already has implemented a mobile infrastructure that includes Websites optimized for smartphones and tablets (the company was among the first retailers to launch a tablet-only app) as well as a mobile-optimized site for StaplesRewardsCenter.com. Staples had launched all these online properties before the Velocity Lab opened. What the existence of the Lab has done, however, is enable the office-supply giant to brainstorm new ways to leverage its mobile assets to serve its customers. The company also is putting mobile devices in the hands of its in-store associates to increase their productivity and enhance their ability to contribute to a truly omnichannel environment.

“When you look at all our mobile assets, the #1 thing we think about here is how they can help the customer in the shopping journey, no matter where they are and in what channel they’re shopping,” he says. “What are the mobile moments? What are the right moments I need to bring the technology to you so you can actually apply it.”

So, while the technology they’re leveraging is not new, the speed with which they have to move to deliver innovation in the forms that make their customers’ lives easier is. And that’s where the lab comes in, Vemana says.

“The amount of test and learn we need to do in order to innovate is exploding,” he explains. “That requires a true collaboration. If you look at the office here, all the cross-function leads are in the same place. Visual designers, information architects, product managers, project managers, QA, all the leads are in one place. When you’re thinking about an idea or problem and how to make it actually happen, that conversation is happening right here. That is incredible for us. This facility exists to fuse the collaborative element and see if we can push out innovations faster.”

Even the physical design elements of the facility contribute to the speed of innovation. Offices and half-wall cubicles ring a few central bays with comfortable furniture and round tables where informal meetings can take place easily. Also, every wall is literally a blank canvas, on which spur-of-the-moment inspiration can be recorded in dry-erase marker.

The Velocity Lab had been up and running for months before the official launch in December 2012, and an example of how the team worked to bring innovations encompassing all its sales channels to Staples customers could be found in the weeks leading up to Black Friday—the day after Thanksgiving that has become one of the most important shopping days of the year for consumers and retailers.

The team wanted to take advantage of the fact that retailers had seen a more than 15 percent increase in mobile traffic on the previous Black Friday with projections for 2012 even higher. Vemana, seeking out his “mobile moments,” wanted to leverage that to make the holiday shopping experience, as a whole, more convenient and valuable to their customers. The conversation that ensued ranged from flash sales to store-only vs. online coupons to geofencing.

“This was a lively conversation, just sitting kicking around ideas and we said, ‘why don’t we do it?’, he remembers. “From ideation to realization it was three weeks. We thought through it, went live and it was an incredible success for us. It was possible because they were all in one place. They just went for it. That’s the kind of culture we’re trying to cultivate.”

The launch of the lab has coincided with a reinvention of Staples’ strategy that more closely aligns the e-commerce and in store businesses, with an emphasis online and mobile, Vemana says. Staples will continue to leverage the Velocity Lab not only to pump out digital innovation, but to use that innovation to bolster an in-store experience in ways that pure e-commerce plays like Amazon and Google can’t.

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Alto Global Processing: Payments Players Face Four Key Decisions As EMV Shift Nears

Source: http://www.pymnts.com/

Visa, MasterCard and Europay formed EMVCo in the 1993 to combat and reduce fraud internationally, but in the United States, the slow transition to this new standard is causing problems of its own.

To date, more than 1.62 billion payment cards have been upgraded to comply with the standards set by EMVCo. This accounts for nearly 45 percent of all cards globally – most of which are in use outside the United States.

As this figure continues to climb, domestic financial institutions (FIs), merchants and consumers face an increasing threat of fraud, which is increasingly likely to occur in nations where the financial infrastructure has fewer safeguards in place. With the U.S. EMV liability shift four years away, what does the road to compliance look like, and what steps do acquirers, issuers and merchants need to take to prepare?

This is the subject of a new white paper released by global management consulting firm Accenture. Entitled “Payments Transformation – EMV comes to the US,” the release outlines four key decisions facing those in the payments ecosystem.

In this PYMNTS.com Data Point, we’ll take a closer look at two of the four decisions Accenture highlights in its research.

Offline Or Online Authentication?

According to Accenture, FIs first need to determine how they will verify the authenticity of EMV cards. This process can occur online or offline. Either way, authentication validates the EMV card before a payment occurs while providing additional safeguards against fraud.

Offline authentication – The card is verified by the merchant’s POS terminal, which reads information and certificates embedded in card’s chip. With this option, the terminals manage the payments brands they will accept.

Online authentication – The card is approved by the issuer using cryptographic certificates created by a card or mobile phone. This removes the need for important information to be housed on the physical card

How To Verify The Cardholder?

In an EMV system, cardholders verify their identity through three Cardholder Verification Methods (CVMs). These are a PIN, a signature or no CVM. The second decision facing FIs is selecting one of these options. Factors that could influence this decision include the level of fraud reduction desired by the issuer and customer attitude toward PINs.

Chip & PIN – Since much of Europe has elected to use PIN technology over concerns of the use of signatures, EMV cards are sometimes known as “chip-and-PIN cards” overseas. Read by dipping the card into a POS, the chip-and-PIN is more secure, but alters the traditional customer experience.

Chip & Sign – The chip & sign method may lead to a smoother adoption of EMV cards in the United States because this process is similar to the one used currently with magnetic-stripe cards. However, these transactions are less secure, and may make consumers vulnerable to fraud and theft: one of the main issues the EMV transition could help the United States solve.

No CVM – In this choice, neither a signature nor PIN is used to verify transactions. By making this choice, issuers would need a merchant POS structure to support this feature. No CVM is best suited for low value transactions, such as unattended terminals ie mass transit, as an example.

For more insights from Accenture, read the full white paper here.

To access the Accenture Payments Transformation Series, visit Accenture here.

Email Accenture with questions at paymentservices@accenture.com.

Direct Link To Article: http://www.pymnts.com/briefing-room/security-and-risk/online-and-cyber-fraud/2013/payments-players-face-four-key-decisions-as-emv-shift-nears/

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Alto Global Processing Report: Mobile Transaction Value to Reach $235 Billion in 2013

Technology research group Gartner said worldwide mobile payment transaction value will exceed $235 billion in 2013, up 44 percent from the $163 billion spent using mobile devices last year. And, the Stamford, Conn.-based consultancy said, growth in mobile transaction volume and value will continue to grow significantly.

“We expect global mobile transaction volume and value to average 35 percent annual growth between 2012 and 2017, and we are forecasting a market worth $721 billion with more than 450 million users by 2017,” said Sandy Shen, research director at Gartner. “Nevertheless, we have lowered the forecast of total transaction value for the forecast period due to lower-than-expected growth in 2012, especially in North America and Africa.”

Gartner attributes the lower growth projections to disappointing adoption of NFC technology and struggles experienced by high-profile initiatives like Google Wallet and Isis.

Source: http://cardnotpresent.com/news/cnp-news-june13/Report__Mobile_Transaction_Value_to_Reach_$235_Billion_in_2013_-_June_6,_2013/

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Alto Global Processing: Taking it Online or Offline – The New Definition of Location

By Ed Jay, Senior Vice President, U.S. Small Merchants for American Express

Location, location, location.  The mantra is storied as the most important aspect for choosing real estate, whether it be personal or commercial. For small merchants, it is critical to be where your customers are. But as technology continues to evolve, so does the definition of the word location. 

The internet, social media, and the growing availability of mobile payment technologies have connected buyers and sellers, making it possible for small merchants to reach consumers from all over the world. Most significantly, it has changed the entrepreneurial landscape and the way businesses operate.  Depending on a merchant’s products, marketing scheme and customer base, this could mean operating solely as an e-commerce business, maintaining a traditional storefront or creating a competitive mix of both.

Setting Up Shop – Online

Opening a digital storefront comes with many direct benefits for entrepreneurs. The most explicit is that it is significantly less expensive to create, build, renovate and operate a digital storefront than a physical retail shop. Online businesses can be automated, where shop owners do not have to be physically present at all times and instead, can focus on the product or maximizing their online presence.

Equally as important, is that retail customers are online and being online creates greater selling potential to untapped customers. Research firm, Forrester estimates that by 2014, U.S. online retail sales will grow to almost $280 billion – up from $155 billion in 2009. Having an online presence provides ease and convenience for consumers to shop anytime, anywhere without having to worry about store hours. Also, selling online allows small businesses to capture important customer data that can help merchants target the right audience more effectively.

There can also be challenges to operating an online business. The biggest hurdle is re-creating the right online experience. An online business is the first entry point for consumers to experience the product and requires small merchants to carefully consider the design, content and navigation of their online store. Websites that are cluttered and difficult to navigate can be a barrier, which could confuse and frustrate consumers.  However, when a digital storefront is designed to be user-friendly, it could bring customer engagement to new heights, create a unique and personal shopping experience and expose the business to millions of potential customers.

There Will Always be a Need for Stores

Although technology provides new avenues and capabilities for expanded sales, small merchant storefronts are still crucial to the development and growth of America’s economy and its local communities.  In fact, 75% of consumers feel that the ability to evaluate a product first-hand influences them most on whether or not they will make a purchase, according to a recent report by Forrester.

No matter how developed digital communication gets, there is no substitute for human interaction and personal service.  Local businesses are part of the neighborhood, and residents want to support them.  We have seen through our Shop Small and Small Business Saturday initiatives, which encourage consumers to shop at their favorite local businesses, that these small merchants are community landmarks, and connected to neighborhoods in a variety of ways.

During the most recent Small Business Saturday, a group of small merchants in the Tribeca neighborhood of New York created their own “Shop Small” map, directing consumers to each other’s storefronts in a show of solidarity and support for the local stores that keep a neighborhood alive.

Consumers are also supporting the movement by showing their support online. The Small Business Saturday Facebook page has more than 3.2 million fans, many of which have recounted the meaningful and long-lasting relationships they have with small merchants in their communities.

There are many factors to consider when thinking about a storefront location. From a product perspective, one deciding factor is the relationship that the consumer has with the product.  Maybe a merchant’s items require a certain touch and feel, as the purchase is a significant investment for the customer either because of price or sentimental importance.  This is true for a variety of specific needs, including the bride-to-be trying on her first dress or the runner with a wide foot who is looking for the best shoe fit.

Another might be that a merchant’s focus is immediate purchases, such as convenience stores, bakeries or delis.

Sugar Sweet Sunshine, a New York City cupcake shop, operates solely out of its Lower East Side neighborhood storefront.

“100% of our business is through our storefront,” said Debra Weiner, co-owner, Sugar Sweet Sunshine.  “We don’t just sell cupcakes – we sell a personalized customer experience that cannot be replicated online.  We get to know our customers, not only by name, but who they are, what their tastes are, and the cupcake flavors they would like.  It helps our business and it lets us create stronger ties within our community, and the only way we are able to do that is by being physically present.”

Social Media Helps Level the Playing Field

Whether your location is offline or online, it’s no secret that social media and digital interaction have changed the way businesses – large and small – interact with their customers.  Recent research from Deloitte indicates that 85% of consumers who have use a retailer’s app or website during a shopping trip made a purchase the same day.  These social and mobile tools give small merchants the ability to bring their unique relationship-based approach to an untapped base of potential customers.

Through chat features on websites, and free platforms such as Twitter and Facebook, merchants can communicate directly with customers, both in their local neighborhood and all over the world, to gauge demand and solicit feedback to improve their customer service.  Likewise, the explosion of smartphones has changed consumer behavior. Consumers are harnessing the power of the virtual community for real time recommendations and review sites such as Yelp can greatly impact a business. These online social tools help to connect consumers to offline merchants and vice versa.  Merchants can also utilize these platforms as advertising tools to develop a closer relationship between customers, the business and its products.

Ultimately, this levels the playing field for small merchants.  Now, mom-and-pop-shops share the same customer audience, communication platforms and sales possibilities as big-box businesses with multiple locations. With a little creativity, the impact can be both memorable and profitable.

Tips for determining online, storefront or both

The truth is that no two businesses are alike, and in the world of small merchants, nothing is black and white.  Some businesses operate and flourish solely online, others are fixtures within the community, and there are also ones that do both.

Warby Parker, a merchant that sells classically crafted eyewear at affordable prices, has developed a successful blend of online and offline. The company was established as an online business, but quickly found value in operating a small showroom out of the company’s headquarters. The company has since expanded its offline retail presence through partnerships with boutiques in key markets and standalone Warby Parker storefronts.

“By operating both online and in-person, we can reach our customers using the channels that they prefer, and engage with them on their terms,” said Neil Blumenthal, co-founder of Warby Parker. “We have worked hard to create a unique shopping experience for our customers, and are able to connect with them on a personal level both physically and digitally.”

Each entrepreneur has to decide what is best for their business, and what type oflocation would most effectively attract the most costumers.  Below are a few tips to help you sift through the advantages and disadvantages of each direction, and find one that fits your business model and marketing scheme.

  • What is your initial budget?  Opening a digital storefront is significantly less expensive than renting, renovating and maintaining a physical one.  If your budget does not enable you to take on such an ordeal, maybe selling products online would be a more effective business model.  This way you can focus on other essential aspects of your business like advertising, and developing a superior product.  You could also use the less-expensive digital route to test the market, and see if you can build the customer demand to warrant taking on the risk of opening a brick-and-mortar business.
  • Who and where is the customer base you are looking to attract? Ask yourself: Where are they, and how are they going to hear about your store? – a 5-star restaurant most probably isn’t going to effectively gauge interest in its product by testing with a food truck.  If your customer base is infinite, is reachable online, and would prefer to make purchases online, maybe a digital storefront is the way to go.
  • What is the relationship that you want your customers to have with your products? Are your products the type of things that people come in knowing exactly what they want, or do they need to get a sense of the look and feel.  If your customers need a chance to look around and use your product before purchasing, then a physical storefront makes the most sense.
  • Does your business type have a hyper-local connection?  People who are invested in their communities are inclined to interact with businesses that are woven into the fabric of those particular regions.  If you are planning on developing a deep and meaningful relationship with locals most of all, then a physical storefront will best help you meet your community- and business-focused goals.

Just remember – taking the leap as an entrepreneur is an exciting journey, whether it is a virtual or physical one.

Bio: Ed Jay is the Senior Vice President, U.S. Small Merchants for American Express.

Source https: //knowledgecenter.americanexpress.com/ArticleRead/ManageArticle/191

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Alto Global Processing: Visa and Ethoca Collaborate to Help eCommerce Merchants Reduce Fraud

 

Alto Global Processing is proud to announce the Collaboration of Visa with Ethoca developed Fraud Reduction Tools.

PRESS RELEASE

Visa Fraud Intelligence Enhances Issuer-to-Merchant Alerts Service, Available Through Ethoca and CyberSource

FOSTER CITY, Calif. and TORONTO, June 11, 2013 /PRNewswire-USNewswire/ — Visa and Ethoca are working together on a service that will notify eCommerce merchants of fraudulent transactions, allowing them to quickly stop the fulfillment process. The service is intended to help merchants reduce fraud losses and associated chargeback costs. The Visa-enhanced service is currently available to U.S. and Brazil merchants through Ethoca and also through CyberSource, a leading global payment management company and wholly-owned subsidiary of Visa Inc.

Using near real-time information from Visa on confirmed fraud transactions, Ethoca is able to send secure alerts to the affected merchants in the critical 24-72 hour window between when eCommerce orders are placed and when they are fulfilled or shipped, a significant reduction in time from the current average of three to six weeks it takes for merchants to be notified.

The offering compares transactions from Ethoca’s merchant customer base against fraud data sent by Visa and participating issuers. In the event a purchase is confirmed as fraudulent, Ethoca’s platform immediately notifies the merchant through its alerts dashboard. This early warning gives merchants more time to stop the fulfillment process, limiting fraud losses. An analysis of past transactions suggests Ethoca Alerts enhanced by Visa data could help prevent $300 million in fraud annually.

“We are excited about this new layer of security that we hope will make a real difference in an online merchant’s fraud losses,” said Silvio Tavares, global head of information products, Visa Inc. “Our relationship with Ethoca is another way that we are responsibly using our network intelligence and fraud information to deliver valuable services to merchants.”

U.S. online retail sales are predicted to reach $370 billion by 2017, up from $231 billion in 2012, according to Forrester Research[1]. Maintaining strong fraud prevention defenses will be important if merchants are going to make the most out of the opportunity ahead.

“The biggest differentiator in our service is that we provide merchants with timely access to information not previously available,” said Andre Edelbrock, Ethoca CEO. “Our collaborative approach to fraud management enables Visa, issuers and merchants to connect and work together toward a common purpose of reducing fraud.”

Ethoca’s proven platform catches up to 73 percent of transactions authorized by issuers that are subsequently confirmed by consumers as fraud, and the performance is expected to be further enhanced by the inclusion of Visa data. Ethoca’s growing list of customers includes more than 200 well-known eCommerce brands including 9 of the top 10 internet retailers[2].

About Ethoca – Ethoca is a secure network for card issuers and merchants to connect and work collaboratively outside the payment network in a unique and powerful way. Ethoca helps card issuers and online merchants recapture lost revenues and fraud that slips through the cracks of their defences. To find out more, please visit http://www.ethoca.com.

About Visa Inc. – Visa is a global payments technology company that connects consumers, businesses, financial institutions and governments in more than 200 countries and territories to fast, secure and reliable electronic payments. We operate one of the world’s most advanced processing networks–VisaNet–that is capable of handling more than 30,000 transaction messages a second, with fraud protection for consumers and assured payment for merchants. Visa is not a bank and does not issue cards, extend credit or set rates and fees for consumers. Visa’s innovations, however, enable its financial institution customers to offer consumers more choices: pay now with debit, ahead of time with prepaid or later with credit products. For more information, visit corporate.visa.com.

[1] “U.S. Online Retail Sales to Reach $370 Billion by 2017,” Forrester Research, Inc., March 13, 2013.

alto global processing, AGP, Ethoca, Alto

[2] As ranked by Internet Retailer in its annual Top 500 Guide (2013 Edition).

SOURCE Visa Inc.

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Alto Global Processing: Monitise to Integrate Blackhawk Network Gift Cards into Mobile Wallets

Blackhawk Network and Monitise have announced an agreement to make prepaid gift cards from Blackhawk Network’s GiftCardMall™ available for purchase from participating banks and payment companies’ mobile wallets that are powered by Monitise.

We believe that consumer demand for gift cards is increasing around the world and with it the expectation that access to mobile offerings will allow consumers to make purchases whenever they want,” said Tim Attinger, Group Vice President, Strategy and Innovation at Blackhawk Network.

“By working with Monitise, we are helping its bank partners bring great retail brands and consumers together with new revenue opportunities and marketing applications. We are also excited about the overlap between certain of Blackhawk’s global content and Monitise’s international footprint and aspirations.”

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Alto Global Processing: MasterCard Introduces MasterPass – The Future of Digital Payments

MasterPass gives consumers a better way to pay while enhancing and simplifying the physical and digital shopping experience

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 BARCELONA –  – At Mobile World CongressMasterCard  introduced MasterPass™ – the future of digital payments.  MasterPass is a digital service that allows consumers to use any payment card or enabled device to discover enhanced shopping experiences that are as simple as a click, tap or touch – online, in-store or anywhere.

“Every device is becoming a shopping device,” said Ed McLaughlin, chief emerging payments officer, MasterCard. “MasterPass brings together all of the ways we pay for things, from traditional plastic cards to digital wallets, and gives consumers the ability to make a payment from wherever they are and with one simple experience.”

MasterPass is the evolution of PayPass Wallet Services, which was announced in Spring of 2012 and has been in production trial with select merchants and issuers. Consumers around the world will now be able to sign up for the service through financial institutions in Australia and Canada by the end of March, and in the United States and the United Kingdom later in the Spring and Summer respectively. Additionally, MasterPass availability in 2013 will expand to other markets worldwide, including: Belgium, Brazil, China, France, Italy, Netherlands, Singapore, Spain and Sweden.

The MasterPass suite of services includes:

  • MasterPass checkout services – to provide merchants a consistent way to accept electronic payments regardless of where the consumer may be. For in-store scenarios either at the register or in the aisle, MasterPass will support the use of NFC, QR codes, tags and mobile devices used at points of sale. For online purchases, MasterPass provides shoppers a simple check-out process by eliminating the need to enter detailed shipping and card information with every purchase.
  • MasterPass-connected wallets – to enable banks, merchants and partners to offer their own wallets. Consumers can securely store card information, address books and more in a secure cloud, hosted by an entity they trust. The wallet is open, which means that in addition to MasterCard cards, consumers can use other branded credit, debit and prepaid cards.
  • MasterPass value added services – to enrich the shopping experience before, during and after checkout. These will include more information like account balances and real-time alerts, loyalty programs, as well as Priceless offers and experiences.

“The most successful next generation payment product will be considerate of a wider range of stakeholders in its design and allow them to impact the user experience according to their business need and still-evolving industry dynamics. MasterPass reflects this modern sensibility of agnostic-based design but leverages the muscle that only a global network can deliver,” said Patricia Hewitt, Director, Debit Advisory Service, Mercator Advisory Group.

Merchants and Financial Institutions Embrace MasterPass

Since the introduction of PayPass Wallet Services in May of 2012, merchants and financial institutions worldwide continue to support MasterCard and its digital payments strategy.  With today’s announcement, merchants, issuers and supporting partners working with MasterCard to support the launch of MasterPass include:

  • Financial institutions: BBVA Bank, BNLPOSitivity, BNL Italy, BNP Paribas Fortis Belgium, Banco Sabadell, Banco Santander, Banca Sella, Bank of Montreal, Citi, Commonwealth Bank, Deutsche Bank Italy, EnterCard, EURO 6000, European Merchant Services, Fifth Third Bank, Handelsbanken, International Card Services Netherlands, Intesa Sanpaolo,Lake Trust Credit Union, ME Bank, NAB, SEB Kort, SIA, Swedbank, TMG Financial Services, UniCredit and Westpac.
  • Merchants: AHL, American Airlines, Argos, Boots, Grocery Gateway, Harvey Norman, Hikingboots.com, JB Hi-Fi, LogiTRAVEL, Mediamarket Spa Italy, MLB Advanced Media, Park Avenue Coffee, Roses Only Group, Runningshoes.com, Vodafone Italy and Wintercheck Factory. In addition to these merchants, through our work with service providers and payment gateways worldwide, MasterPass will be available at more than 5,900 merchants.
  • Technology partners: Adyen, Buckaroo, CQR, Cardinal Commerce, Cart32, CO-OP Financial Services, DataCash, Demandware, ICBA Bancard inc., Merchant Warrior, mFoundry, Moneris, OPENTECH.com, Paycorp Holdings, PSCU, Reply, Sage Pay, SIA, The Members Group,  Usablenet and VeriFone Systems, Inc.

Supporting Partner Quotes

  • “We understand the strategic importance of achieving true and global convergence in acceptance, security and simplicity across all channels, including digital. MasterPass allows us to offer to our customers, cardholders and merchants an immediate competitive solution for e-commerce, and a great foundation for new in-store experiences. Santander shares MasterCard’s vision of the future of digital payments and a world beyond cash, and we look forward to extending the benefits of MasterPass to additional markets in which we operate, with a global roll-out in the near future.” Javier Herraiz, Global Director of Innovation in Payments, at Santander Cards
  • “As a digital retail leader, we are keen to be at the forefront of new ways customers can shop with us.  With customers rapidly changing their mix of shopping methods, whether internet, mobile device or in store, MasterPass will in due course enable us to provide our customers with a simple, quicker and secure way to shop.” John Walden, Managing Director, Argos

Find a complete list of MasterCard’s news announcements from Mobile World Congress in our Digital Press Kit and follow us @MasterCardNews #MWCashless #MAMobileSymp to join the conversation.

About MasterCard

MasterCard (NYSE: MA), www.mastercard.com, is a technology company in the global payments industry. We operate the world’s fastest payments processing network, connecting consumers, financial institutions, merchants, governments and businesses in more than 210 countries and territories. MasterCard’s products and solutions make everyday commerce activities – such as shopping, traveling, running a business and managing finances – easier, more secure and more efficient for everyone. Follow us on Twitter @MasterCardNewsjoin the discussion on the Cashless Conversations Blog and subscribefor the latest news.

Media Contact

Brian Gendron

MasterCard Worldwide

914-249-1284
brian_gendron@mastercard.com

American Express Plans Adding EMV to US Premium Corporate Cards by BusinessWire

Source: BusinessWire 

A Global Leader in Corporate Card Issuance Now Offers the Chip and Signature Feature for U.S. Cardmembers to Streamline International Usage

NEW YORK–(BUSINESS WIRE)–American Express Company (NYSE: AXP), a global leader in corporate card issuance, today announced that the Company will begin issuing Corporate Cards with chip & signature technology to U.S. Corporate Cardmembers, beginning with the premium Card portfolios in the first half of 2013. U.S. Corporate Cardmembers will now be able to experience a seamless international payments process as EMV technology becomes the standard for authorizing transactions around the world. Cardmembers with chip & signature Cards will be able to use their Cards wherever American Express® Cards are accepted, in the United States and internationally.

“In some countries, chip technology is becoming standard for card authorizations. By providing a chip-enabled solution, the new chip & signature Cards will help U.S. Corporate Cardmembers avoid disruptions while traveling internationally”

“As we continue to enhance our global footprint, our priority is to ensure our Cardmembers have superior security features and the full complement of American Express benefits when using our products internationally. Our EMV technology adds another layer of protection so that our Cardmembers know they are further safeguarded from fraud and can leverage the flexibility that chip & signature provides across the globe,” said Darryl Brown, President, Global Corporate Payments Americas, American Express.

The new chip & signature Cards offer an extra level of transaction security by employing dynamic encryption technology, which makes it more difficult for unauthorized users to copy or access Card information. American Express currently offers chip & PIN and chip & signature Card capabilities throughout their global markets. American Express allows merchants and Card-issuing partners to adopt the EMV solution that best meets their individual market needs.

“In some countries, chip technology is becoming standard for card authorizations. By providing a chip-enabled solution, the new chip & signature Cards will help U.S. Corporate Cardmembers avoid disruptions while traveling internationally,” added Brown.

american expressAbout American Express Corporate Payment Solutions

American Express Corporate Payment Solutions provides the Corporate Card, Corporate Purchasing Solutions, and other expense management services to mid-size companies and large corporations worldwide. In the U.S., American Express is a leading issuer of commercial cards, serving more than 70% of the Fortune 500, as well as tens of thousands of mid-size companies. For more information, visit www.americanexpress.com/corporate.

Contacts

American Express
Christine Elliott, 212-640-0622
christine.s.elliott@aexp.com

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Alto Global Processing: ID Analytics introduces Fraud Detection Solutions for Online Retailers by PaymentsNews

6a00d8341bfc2453ef017c381fcc58970bID Analytics has introduced a suite of fraud detection solutions designed specifically for eCommerce retailers.

“Fraudsters are becoming increasingly sophisticated, and eCommerce retailers still encounter too many false positives when screening for potential fraud. ID Analytics partners with merchants to help them fight fraud while ensuring that no additional friction is introduced into the online customer experience,” said Aaron Kline, director of eCommerce, ID Analytics. “This new suite of products leverages our unique data platform and is specifically designed to help eCommerce merchants maximize conversion by accurately separating true fraud from false positives and detecting when an online account is compromised.”

ID Analytics’ eCommerce suite helps retailers improve their fraud detection through access to the ID Network, “one of the nation’s largest networks of real-time, cross-industry consumer behavioral data.”

Source: http://www.paymentsnews.com/2013/03/id-analytics-introduces-fraud-detection-solutions-for-online-retailers.html

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Alto Global Processing: B+S card service launch European payment solution to the UK

German electronic payment processors and acquirers B+S Card Service have officially launched in the UK.

Andreas Stendera, Director of Sales, B+S Card Service commented:“B+S is excited to Imagebring its merchant focussed approach and experience of payment processing to the UK. A core example of this merchant centric approach is the China Union Pay (CUP) card acceptance of our product offering at a time when UK merchants need to be prepared for an exponential increase in Chinese tourism. This is as a result of travel visa laws being simplified in April 2013. For merchants to capitalise on this anticipated growth market they need to be able to accept the 2billion issued CUP cards. With these changes to the market merchants need to be prepared to adapt their practices to create the flexibility that is required for their evolving international customer base. B+S is gearing its product portfolio towards assisting merchants to meet these changes in an effective and profitable manner.”

Mr Stendera added: “The launch of B+S in the UK will bring a new dimension and approach to the market. We concentrate on getting the basics right to deliver long term customer satisfaction. By establishing local operations we can truly understand each individual market and provide the best level of support possible to our customers. B+S is built only on the best German principles and with 20 years’ experience in the European market we are well positioned to offer a Europe-wide solution for UK electronic payments sector.”

 

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Source: http://www.paymenteye.com/2013/03/18/bs-card-service-launch-european-payment-solution-to-the-uk/

For more information on this please feel free to contact Luca Bizzotto, CEO of Alto Global ProcessingPlease visit Alto Global Processing

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