Alto Global Processing: GBP3,170 is spent online with Visa every second at UK-based merchants

GBP100 bn was spent online with Visa at UK-based merchants in the year to August 2013, equating to GBP3,170 being spent every second. This is according to figures from Visa Europe who also reveal that GBP1 in every GBP4 of all spend with Visa at UK merchants is now spent online.

E-commerce is exploding, with UK merchants attracting spend from well beyond the country’s borders with almost a fifth of e-commerce spend from outside the UK. International spend with Visa at UK merchants totalled GBP16bn, with GBP7bn of that spend from outside Europe. The top five international spenders were: the USA at number one, Italy at number two, and France, Japan and Germany at three, four and five respectively.

Total annual online spend with Visa at UK merchants has doubled in four years: in 2009 GBP50.2bn was spent online with UK merchants, a total that was surpassed in the first six months alone in 2013 (GBP52bn).

UK consumers are leading the world when it comes to online spend. In February 2013, Ofcom announced in a report that internet shopping is now more popular in the UK than any other major country, as consumers in the UK spend an average of GBP1,083 a year on internet shopping compared to just GBP842 in Australia (the second highest country studied). Fuelling this uptake is UK consumers’ high adoption rates of smartphones and tablets.

Visa Europe is developing products and services that will help merchants to tap into the burgeoning opportunities that e-commerce present. Leading this response is the development of V.me by Visa, its digital wallet which a range of merchants and banks have already signed up to.

Marc O’Brien, Managing Director at Visa UK said: “In just four years we have seen online spending at UK clothing merchants with Visa nearly double in growth from GBP1 in £7 in 2009, to GBP1 in GBP4 in 2013. In fact, online spending with Visa is now at an unprecedented scale across all sectors including airlines, supermarkets and services, indicative of the ever increasing preference to make purchases online, largely fuelled by the explosion in smartphones and tablets.

“At Visa Europe, we are enabling merchants to take advantage of the possibilities that e-commerce present by making sure that online spend is safe, through Verified by Visa, and convenient through the introduction of V.me by Visa, our digital wallet. Wherever customers are based, no matter what they buy, we are working with merchants to make sure that their customers have the best quality, safest and most convenient online spending experience.”

Source: http://www.paymenteye.com/2013/09/30/gbp3170_is_spent_online_with_visa_every_second_at_uk-based_m/#.UkmaCuAgaFk

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Alto Global Processing: Credorax Banks $40M for International Expansion

By Deborah Gage of The Wall Street Journal

Source: http://blogs.wsj.com/venturecapital/2013/08/27/credorax-banks-40m-for-international-expansion/

Software and hardware are changing so rapidly that multi-billion dollar industries are being disrupted, but it’s still hard for a small startup with new technology to get that new business when it appears.

Consider Credorax Inc., which raised $40 million from FTV Capital to modernize how payments are made, taking its total funding to close to $100 million, as VentureWire reported today.

“The payments world is changing so fast, there are all kinds of services you need today that 10 years ago nobody would have thought of,” said founder and Chief Executive Benjamin Nachman, who started Credorax in 2008. He said he hopes to take the company public in about three years.

Credorax is known in the banking world as an acquiring bank, meaning that it processes credit and debit card payments for merchants. It competes with huge, global publicly traded banks like J.P. Morgan Chase & Co. and Citigroup Inc., but uses modern technology and has superior ways of detecting fraud, according toDavid Blumberg, managing partner of Blumberg Capital, which is Credorax’s first investor.

Since it went to market in the third quarter of 2011, the company has been growing so fast that a wary Visa Inc. required millions of dollars in escrow before it would do business with Credorax, Mr. Blumberg said. Blumberg Capital provided the money, which Credorax didn’t have, in exchange for more equity, making Credorax its largest single investment. In the last 18 months, the value of those warrants has quadrupled, he said.

Mr. Blumberg compared Credorax to ITA Software Inc., which Google Inc. acquired in 2011 to process travel reservations, thereby disrupting competitors in the travel industry that relied on mainframe computers developed as early as the 1960s. Credorax, like ITA, uses commodity hardware to conduct massive parallel processing of transactions, which is fast, flexible, scalable and cheap.

So far, Credorax is licensed and regulated in nearly 30 countries, including all countries in the European Union. The goal is to get licensed in all major global markets. In international transactions where a merchant might require five or six acquiring banks—some of them running in different countries and using different technologies that require data to be reconciled at the end–Credorax can do it all, Mr. Nachman said.

To evaluate potential fraud, for instance, Credorax can analyze multiple pieces of data–time zone, Internet Protocol address, shopping history and so on–and notify Visa or Mastercard if warranted. If the transaction is not fraudulent but is in a riskier geography, the local merchant could have the confidence to close it anyway, raising sales.

“Fraud is huge internationally…Some merchants accept no credit cards from the Middle East. They’re cutting off everybody because they cut with an ax instead of a scalpel,” Mr. Blumberg said.

Mr. Blumberg called the company “modestly valued” in the latest round of financing and said the valuation was in the hundreds of millions of dollars, though he and other investors declined to be more specific.

Write to Deborah Gage at deborah.gage@wsj.com. Follow her on Twitter at @deborahgage 

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Alto Global Processing: Facebook – New Pilot Not a PayPal Competitor

Source: CardNotPresent.com

The payments world took notice recently of a report indicating Facebook was testing a payments service that would put it in direct competition with PayPal. The technology publication All Things D cited “sources familiar with the company’s plans” who said the product would allow any shopper who has previously provided Facebook with their credit-card details to make purchases on partnering e-commerce mobile apps without entering billing information. It seems the report, which was widely cited by other publications last Thursday and Friday, might have been premature.

On Friday, Facebook cleared up the matter with a statement that denied its new service would be competitive to PayPal. Under the new service, Facebook would not process payments, but simply use payment information already stored in the cloud to automatically fill in the payment fields in a mobile app when making a purchase. Whatever payment provider the individual app uses is the one that processes the payment.

Facebook’s statement, in full, read:

“We are working on a very small test that lets people populate their payment information already on file with Facebook into the checkout form of a mobile phone app when they are making a purchase. The app then processes and completes the payment. The test makes it easier and faster for people to make a purchase in a mobile app by simply pre-populating your payment information.  It will be a very small test with 1-2 partners.

We continue to have a great relationship with PayPal, and this product is simply to test how we can help our app partners provide a more simple commerce experience. This test does not involve moving the payment processing away from an app’s current payments provider, such as PayPal.”

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Alto Global Processing: Visa, MasterCard Offer Common Debit Solution

Written by writers of Card Not Present

Last week, Visa and MasterCard said they have partnered to offer a common debit solution in the U.S. Debit networks in the U.S. have been working for nearly two years toward a solution that would address inconsistencies between the debit network routing requirements of the Durbin Amendment and limitations of the chips in chip & PIN cards and the rules of EMVco—the organization that administers EMV standards. With migration to the EMV standard underway in the U.S., several groups had been working on the problem, with some consensus among debit networks, but no buy-in from Visa and MasterCard.

On Tuesday, Visa and MasterCard, which each had offered separate solutions earlier this year, said they have made proprietary EMV technologies available that would enable a debit chip transaction originating from a single-chip application to be routed by the merchant to Visa, MasterCard or any other U.S. PIN debit network that elects to participate in the solution.

While yesterday’s decision by a federal judge overturning the Durbin Amendment eventually may render the need for such a solution moot, a working group formed bythe Secure Remote Payment Council (SRPc) that includes most U.S. debit and ATM networks has been seeking the creation of a common application identifier (AID) that would solve the issue. Visa and MasterCard have been part of those discussions, but neither has committed to the common AID, apparently hoping proprietary technology would give them a competitive advantage in routing debit transactions.

Members of the working group are interested in Tuesday’s announcement from Visa and MasterCard, but further evaluation would be necessary to determine if signing on with the solution is fair, according to Paul Tomasofsky, president of the Secure Remote Payment Council.

“The announcement is an interesting one on the surface but of course more information is needed to determine how other networks would fit into the picture,” Tomasofsky said. “Before that, it would be helpful to understand how Visa and MasterCard will work together from an operational viewpoint. The SRPc Chip-and-PIN working group members have always advocated a solution that allows all participating networks equal access to technology, a voice in governance, appropriate business terms and the ability to compete and innovate on future enhancements. In short, our solution calls for a multilateral solution and not a bilateral one.”

Read more at http://cardnotpresent.com/news/default.aspx?id=1576

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Alto Global Processing: Staples Velocity Lab – Ideation to Innovation at Warp Speed By D.J. Murphy, Editor-in-Chief, CardNotPresent.com

Source http://cardnotpresent.com/ Article by: D.J. Murphy, Editor-in-Chief, CardNotPresent.com

You may not know it, but Staples, the big-box office-supplies chain that introduced us to the “easy button,” is an e-commerce juggernaut. In fact, the company ranked second on the most recent Internet Retailer list of the top 500 U.S. e-commerce retailers, trailing only Amazon.com in online sales. But, as focused as Staples is on reaching customers through the online channel, e-commerce sales still only account for 40 percent of its total sales revenue. That relative balance means the company believes it is uniquely positioned to understand and leverage all of its assets—technological and traditional—in omnichannel efforts that are beginning to define retailing.

To that end, Staples, in December of 2012, officially announced the opening of a facility in Cambridge, Mass. in which it could gather the heads of all the various departments responsible for its e-commerce and mobile initiatives. They all would reside at a hub, located within several thousand yards of much of the finest young IT talent outside of Silicon Valley, where close collaboration would accelerate the pace of innovation the company could bring to the most advanced shopping experience.

Staples scouted various locations for what it dubbed its Velocity Lab including San Francisco, Chicago, Toronto and Amsterdam. But, the tech talent pouring out of MIT and Harvard, the proximity to many of their tech partners—like Akamai and Endeca—and the proximity to the company’s suburban Boston headquarters made Cambridge the best spot for the Lab to set up shop.

Staples recognized the pace the industry is changing and the pace we need to keep up with it. Mobile is changing fundamentally how we live our lives,” says Prat Vemana, director of the Velocity Lab and general mobile strategy at Staples. “That gave us the recognition that we need that kind of skill set more. We need people who can think rapidly and move fast.”

Vemana says Staples envisions the facility as an incubator where the company can leverage its incredible strength in e-commerce and traditional retailing and marry it with the tremendous potential mobile has to change the shopping experience for its customers—and to do it quickly.

He notes that Staples already has implemented a mobile infrastructure that includes Websites optimized for smartphones and tablets (the company was among the first retailers to launch a tablet-only app) as well as a mobile-optimized site for StaplesRewardsCenter.com. Staples had launched all these online properties before the Velocity Lab opened. What the existence of the Lab has done, however, is enable the office-supply giant to brainstorm new ways to leverage its mobile assets to serve its customers. The company also is putting mobile devices in the hands of its in-store associates to increase their productivity and enhance their ability to contribute to a truly omnichannel environment.

“When you look at all our mobile assets, the #1 thing we think about here is how they can help the customer in the shopping journey, no matter where they are and in what channel they’re shopping,” he says. “What are the mobile moments? What are the right moments I need to bring the technology to you so you can actually apply it.”

So, while the technology they’re leveraging is not new, the speed with which they have to move to deliver innovation in the forms that make their customers’ lives easier is. And that’s where the lab comes in, Vemana says.

“The amount of test and learn we need to do in order to innovate is exploding,” he explains. “That requires a true collaboration. If you look at the office here, all the cross-function leads are in the same place. Visual designers, information architects, product managers, project managers, QA, all the leads are in one place. When you’re thinking about an idea or problem and how to make it actually happen, that conversation is happening right here. That is incredible for us. This facility exists to fuse the collaborative element and see if we can push out innovations faster.”

Even the physical design elements of the facility contribute to the speed of innovation. Offices and half-wall cubicles ring a few central bays with comfortable furniture and round tables where informal meetings can take place easily. Also, every wall is literally a blank canvas, on which spur-of-the-moment inspiration can be recorded in dry-erase marker.

The Velocity Lab had been up and running for months before the official launch in December 2012, and an example of how the team worked to bring innovations encompassing all its sales channels to Staples customers could be found in the weeks leading up to Black Friday—the day after Thanksgiving that has become one of the most important shopping days of the year for consumers and retailers.

The team wanted to take advantage of the fact that retailers had seen a more than 15 percent increase in mobile traffic on the previous Black Friday with projections for 2012 even higher. Vemana, seeking out his “mobile moments,” wanted to leverage that to make the holiday shopping experience, as a whole, more convenient and valuable to their customers. The conversation that ensued ranged from flash sales to store-only vs. online coupons to geofencing.

“This was a lively conversation, just sitting kicking around ideas and we said, ‘why don’t we do it?’, he remembers. “From ideation to realization it was three weeks. We thought through it, went live and it was an incredible success for us. It was possible because they were all in one place. They just went for it. That’s the kind of culture we’re trying to cultivate.”

The launch of the lab has coincided with a reinvention of Staples’ strategy that more closely aligns the e-commerce and in store businesses, with an emphasis online and mobile, Vemana says. Staples will continue to leverage the Velocity Lab not only to pump out digital innovation, but to use that innovation to bolster an in-store experience in ways that pure e-commerce plays like Amazon and Google can’t.

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Alto Global Processing: Payments Players Face Four Key Decisions As EMV Shift Nears

Source: http://www.pymnts.com/

Visa, MasterCard and Europay formed EMVCo in the 1993 to combat and reduce fraud internationally, but in the United States, the slow transition to this new standard is causing problems of its own.

To date, more than 1.62 billion payment cards have been upgraded to comply with the standards set by EMVCo. This accounts for nearly 45 percent of all cards globally – most of which are in use outside the United States.

As this figure continues to climb, domestic financial institutions (FIs), merchants and consumers face an increasing threat of fraud, which is increasingly likely to occur in nations where the financial infrastructure has fewer safeguards in place. With the U.S. EMV liability shift four years away, what does the road to compliance look like, and what steps do acquirers, issuers and merchants need to take to prepare?

This is the subject of a new white paper released by global management consulting firm Accenture. Entitled “Payments Transformation – EMV comes to the US,” the release outlines four key decisions facing those in the payments ecosystem.

In this PYMNTS.com Data Point, we’ll take a closer look at two of the four decisions Accenture highlights in its research.

Offline Or Online Authentication?

According to Accenture, FIs first need to determine how they will verify the authenticity of EMV cards. This process can occur online or offline. Either way, authentication validates the EMV card before a payment occurs while providing additional safeguards against fraud.

Offline authentication – The card is verified by the merchant’s POS terminal, which reads information and certificates embedded in card’s chip. With this option, the terminals manage the payments brands they will accept.

Online authentication – The card is approved by the issuer using cryptographic certificates created by a card or mobile phone. This removes the need for important information to be housed on the physical card

How To Verify The Cardholder?

In an EMV system, cardholders verify their identity through three Cardholder Verification Methods (CVMs). These are a PIN, a signature or no CVM. The second decision facing FIs is selecting one of these options. Factors that could influence this decision include the level of fraud reduction desired by the issuer and customer attitude toward PINs.

Chip & PIN – Since much of Europe has elected to use PIN technology over concerns of the use of signatures, EMV cards are sometimes known as “chip-and-PIN cards” overseas. Read by dipping the card into a POS, the chip-and-PIN is more secure, but alters the traditional customer experience.

Chip & Sign – The chip & sign method may lead to a smoother adoption of EMV cards in the United States because this process is similar to the one used currently with magnetic-stripe cards. However, these transactions are less secure, and may make consumers vulnerable to fraud and theft: one of the main issues the EMV transition could help the United States solve.

No CVM – In this choice, neither a signature nor PIN is used to verify transactions. By making this choice, issuers would need a merchant POS structure to support this feature. No CVM is best suited for low value transactions, such as unattended terminals ie mass transit, as an example.

For more insights from Accenture, read the full white paper here.

To access the Accenture Payments Transformation Series, visit Accenture here.

Email Accenture with questions at paymentservices@accenture.com.

Direct Link To Article: http://www.pymnts.com/briefing-room/security-and-risk/online-and-cyber-fraud/2013/payments-players-face-four-key-decisions-as-emv-shift-nears/

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Alto Global Processing Report: Mobile Transaction Value to Reach $235 Billion in 2013

Technology research group Gartner said worldwide mobile payment transaction value will exceed $235 billion in 2013, up 44 percent from the $163 billion spent using mobile devices last year. And, the Stamford, Conn.-based consultancy said, growth in mobile transaction volume and value will continue to grow significantly.

“We expect global mobile transaction volume and value to average 35 percent annual growth between 2012 and 2017, and we are forecasting a market worth $721 billion with more than 450 million users by 2017,” said Sandy Shen, research director at Gartner. “Nevertheless, we have lowered the forecast of total transaction value for the forecast period due to lower-than-expected growth in 2012, especially in North America and Africa.”

Gartner attributes the lower growth projections to disappointing adoption of NFC technology and struggles experienced by high-profile initiatives like Google Wallet and Isis.

Source: http://cardnotpresent.com/news/cnp-news-june13/Report__Mobile_Transaction_Value_to_Reach_$235_Billion_in_2013_-_June_6,_2013/

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Alto Global Processing: Visa and Ethoca Collaborate to Help eCommerce Merchants Reduce Fraud

 

Alto Global Processing is proud to announce the Collaboration of Visa with Ethoca developed Fraud Reduction Tools.

PRESS RELEASE

Visa Fraud Intelligence Enhances Issuer-to-Merchant Alerts Service, Available Through Ethoca and CyberSource

FOSTER CITY, Calif. and TORONTO, June 11, 2013 /PRNewswire-USNewswire/ — Visa and Ethoca are working together on a service that will notify eCommerce merchants of fraudulent transactions, allowing them to quickly stop the fulfillment process. The service is intended to help merchants reduce fraud losses and associated chargeback costs. The Visa-enhanced service is currently available to U.S. and Brazil merchants through Ethoca and also through CyberSource, a leading global payment management company and wholly-owned subsidiary of Visa Inc.

Using near real-time information from Visa on confirmed fraud transactions, Ethoca is able to send secure alerts to the affected merchants in the critical 24-72 hour window between when eCommerce orders are placed and when they are fulfilled or shipped, a significant reduction in time from the current average of three to six weeks it takes for merchants to be notified.

The offering compares transactions from Ethoca’s merchant customer base against fraud data sent by Visa and participating issuers. In the event a purchase is confirmed as fraudulent, Ethoca’s platform immediately notifies the merchant through its alerts dashboard. This early warning gives merchants more time to stop the fulfillment process, limiting fraud losses. An analysis of past transactions suggests Ethoca Alerts enhanced by Visa data could help prevent $300 million in fraud annually.

“We are excited about this new layer of security that we hope will make a real difference in an online merchant’s fraud losses,” said Silvio Tavares, global head of information products, Visa Inc. “Our relationship with Ethoca is another way that we are responsibly using our network intelligence and fraud information to deliver valuable services to merchants.”

U.S. online retail sales are predicted to reach $370 billion by 2017, up from $231 billion in 2012, according to Forrester Research[1]. Maintaining strong fraud prevention defenses will be important if merchants are going to make the most out of the opportunity ahead.

“The biggest differentiator in our service is that we provide merchants with timely access to information not previously available,” said Andre Edelbrock, Ethoca CEO. “Our collaborative approach to fraud management enables Visa, issuers and merchants to connect and work together toward a common purpose of reducing fraud.”

Ethoca’s proven platform catches up to 73 percent of transactions authorized by issuers that are subsequently confirmed by consumers as fraud, and the performance is expected to be further enhanced by the inclusion of Visa data. Ethoca’s growing list of customers includes more than 200 well-known eCommerce brands including 9 of the top 10 internet retailers[2].

About Ethoca – Ethoca is a secure network for card issuers and merchants to connect and work collaboratively outside the payment network in a unique and powerful way. Ethoca helps card issuers and online merchants recapture lost revenues and fraud that slips through the cracks of their defences. To find out more, please visit http://www.ethoca.com.

About Visa Inc. – Visa is a global payments technology company that connects consumers, businesses, financial institutions and governments in more than 200 countries and territories to fast, secure and reliable electronic payments. We operate one of the world’s most advanced processing networks–VisaNet–that is capable of handling more than 30,000 transaction messages a second, with fraud protection for consumers and assured payment for merchants. Visa is not a bank and does not issue cards, extend credit or set rates and fees for consumers. Visa’s innovations, however, enable its financial institution customers to offer consumers more choices: pay now with debit, ahead of time with prepaid or later with credit products. For more information, visit corporate.visa.com.

[1] “U.S. Online Retail Sales to Reach $370 Billion by 2017,” Forrester Research, Inc., March 13, 2013.

alto global processing, AGP, Ethoca, Alto

[2] As ranked by Internet Retailer in its annual Top 500 Guide (2013 Edition).

SOURCE Visa Inc.

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American Express Plans Adding EMV to US Premium Corporate Cards by BusinessWire

Source: BusinessWire 

A Global Leader in Corporate Card Issuance Now Offers the Chip and Signature Feature for U.S. Cardmembers to Streamline International Usage

NEW YORK–(BUSINESS WIRE)–American Express Company (NYSE: AXP), a global leader in corporate card issuance, today announced that the Company will begin issuing Corporate Cards with chip & signature technology to U.S. Corporate Cardmembers, beginning with the premium Card portfolios in the first half of 2013. U.S. Corporate Cardmembers will now be able to experience a seamless international payments process as EMV technology becomes the standard for authorizing transactions around the world. Cardmembers with chip & signature Cards will be able to use their Cards wherever American Express® Cards are accepted, in the United States and internationally.

“In some countries, chip technology is becoming standard for card authorizations. By providing a chip-enabled solution, the new chip & signature Cards will help U.S. Corporate Cardmembers avoid disruptions while traveling internationally”

“As we continue to enhance our global footprint, our priority is to ensure our Cardmembers have superior security features and the full complement of American Express benefits when using our products internationally. Our EMV technology adds another layer of protection so that our Cardmembers know they are further safeguarded from fraud and can leverage the flexibility that chip & signature provides across the globe,” said Darryl Brown, President, Global Corporate Payments Americas, American Express.

The new chip & signature Cards offer an extra level of transaction security by employing dynamic encryption technology, which makes it more difficult for unauthorized users to copy or access Card information. American Express currently offers chip & PIN and chip & signature Card capabilities throughout their global markets. American Express allows merchants and Card-issuing partners to adopt the EMV solution that best meets their individual market needs.

“In some countries, chip technology is becoming standard for card authorizations. By providing a chip-enabled solution, the new chip & signature Cards will help U.S. Corporate Cardmembers avoid disruptions while traveling internationally,” added Brown.

american expressAbout American Express Corporate Payment Solutions

American Express Corporate Payment Solutions provides the Corporate Card, Corporate Purchasing Solutions, and other expense management services to mid-size companies and large corporations worldwide. In the U.S., American Express is a leading issuer of commercial cards, serving more than 70% of the Fortune 500, as well as tens of thousands of mid-size companies. For more information, visit www.americanexpress.com/corporate.

Contacts

American Express
Christine Elliott, 212-640-0622
christine.s.elliott@aexp.com

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Alto Global Processing: ID Analytics introduces Fraud Detection Solutions for Online Retailers by PaymentsNews

6a00d8341bfc2453ef017c381fcc58970bID Analytics has introduced a suite of fraud detection solutions designed specifically for eCommerce retailers.

“Fraudsters are becoming increasingly sophisticated, and eCommerce retailers still encounter too many false positives when screening for potential fraud. ID Analytics partners with merchants to help them fight fraud while ensuring that no additional friction is introduced into the online customer experience,” said Aaron Kline, director of eCommerce, ID Analytics. “This new suite of products leverages our unique data platform and is specifically designed to help eCommerce merchants maximize conversion by accurately separating true fraud from false positives and detecting when an online account is compromised.”

ID Analytics’ eCommerce suite helps retailers improve their fraud detection through access to the ID Network, “one of the nation’s largest networks of real-time, cross-industry consumer behavioral data.”

Source: http://www.paymentsnews.com/2013/03/id-analytics-introduces-fraud-detection-solutions-for-online-retailers.html

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